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Shipping & Returns


*Please Note we will be Closed 12-23-23 thru 1-2-24 for Christmas Vacation if you have placed orders during this time they will be processed when we get back on 1-2-24 There is a $2.00 extra Shipping and Processing handling fee per order and automatically included at checkout this is not the actual shipping charge just a processing fee ,and will not be reflected on your shipping rate label * This is our processing fee *

Items ship out Our ship times are between 6-9 days from the day you placed your order. Monday thru Friday except for Saturday and Sunday as the warehouses are closed and we do not ship out orders on these days. October Through December is our busiest time of the year so orders can take up to 10 days after order is placed except on Saturdays and Sundays as warehouse is closed. Be sure to order 2 weeks ahead of time for any holiday purchases to make sure they arrive prior to holiday or special event as the holiday mail is busy during this of year as well.

The Witches Broom Closet cannot guarantee that items ordered within two weeks of any given holiday or special event will be received prior to said holiday or special event. During such events, UPS and USPS can be delayed due to unforeseen circumstances that are of no fault to The Witches Broom Closet. The Witches Broom Closet will not refund shipping fees. Please order items for these events early to avoid shipping delays. *Thanksgiving Day and the Friday after thanksgiving, Christmas Eve, and Christmas Day and Day after Christmas The warehouse is closed so family and friends can be with each other on the holidays and allow travel time back you can still place your orders online and when the warehouse reopens your orders will go Through processing the Following business Day

Returns: We will accept the return of damaged shipped merchandise if notification is within 24 hrs of receipt. We will issue Credit to your account or refund you when item is received back to us. The cost of return shipping shall be the responsibility of the customer. * All Sales Final . An order cannot be canceled once it is placed. * Please take all major holidays & weekends into consideration. Once shipped, orders may take 1-10 business days for delivery within the U.S. and we are not responsible for any shipping delays due to the postal service * Immediate payment required at time of checkout.

As of right now The Witches Broom Closet can ship to the USA only sorry for the inconvenience.

^Please Read *After order is shipped and it shows conformation of delivery on USPS The Witches Broom Closet is No Longer Responsible for your package after that unless u receive a item that is Damaged or you have received a wrong item and then u must show proof of damage or wrong item by picture and item number on invoice if your package is lost or stolen from your property it is your responsibility to Make a Report with your post office or local police department please contact me and I will send you your tracking Number for your package.By purchasing products from The Witches Broom Closet u Agree to this. if you want to make sure no one can steal your packages from your house or get lost from your carrier please add on the Signature required to your order so u must sign for your package or it get set back to your post office until you can pick it up from there.

*Please note*: Some orders may ship in multiple boxes at different times with "No" extra shipping fees if you order from more than one of the warehouses. Free gifts are put in orders at Random and when available so if u receive extra item(s) in your package its not a Mistake. :)

Orders are shipped out Monday thru Friday.Packages are shipped by UPS USPS and Fed Ex to the United States and can take up to (7-10 business days) for delivery after package is shipped),except for Sister SpellBinder personal line of products are shipped out 1 to 3 business days after order is received as these are shipped out separately from warehouse Sister SpellBinders Oils are shipped separately from all other warehouses so they ship out in their own separate packages by Sister SpellBinder herself not from Warehouses.

Return Policy:

Please note, in some US States Athames (as they are considered knives, may be seized in shipment, The Witches Broom Closet is not responsible for items that are seized.

Other Returns and return to sender or refused package shipments- Purchaser will be responsible to pay the shipping and insurance fees.

Legal Notice Regarding The Purchase Of Athames, Bolines and Ritual Knives: The Witches Broom Closet only sells knives, also known as ritual athames and bolines, to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. Your purchase of an athame from The Witches Broom Closet legally binds you and your heirs, assigns, transferees, and personal representatives as follows: When you order and purchase an athame from The Witches Broom Closet, you represent that you are of legal age to purchase the merchandise ordered and that the merchandise can be purchased and owned in your country, state, county, and/or city of residence. By offering athames for sale, The Witches Broom Closet does not represent or warrant that any specific purchaser may legally purchase, own, or possess the merchandise ordered.  It is YOUR responsibility as the buyer to check your local laws. Athames may be dangerous or even deadly if used improperly, negligently, and/or illegally. When you purchase an athame from The Witches Broom Closet., you agree that you will use the purchased merchandise in a safe and legal manner, consistent with all applicable laws, recognized safety rules, and common sense. You further agree that you will train and supervise minors in the use of the athame and that you will take such steps as may be reasonably necessary or required by applicable law to keep the athame out of the hands of minors and untrained and/or immature individuals. When you purchase an athame from The Witches Broom Closet, you agree to assume all risks related to and/or arising from your ownership and use of the athame and agree to indemnify and hold The Witches Broom Closet harmless from any and all claims brought by any person or entity against The Witches Broom Closet. related to and/or arising from your ownership and/or use of the athame.

THE Witches Broom Closet is NOT responsible for misuse of our products. Be sure to keep all incense, oils, and other potentially dangerous items away from children and pets. Herbs, oils, resins and related organic and synthetic based products are intended for RELIGIOUS PURPOSES ONLY. Products sold from this site should not be orally ingested, sniffed, injected, smoked, or otherwise taken internally.  Upon consumption, damaging side effects or intoxications may occur. We will not take any responsibility for an individual's personal decision to use our products in an illegal or damaging way. By placing your order with us, you, the customer, assume full responsibility for the use or misuse of our products.

The Witches Broom Closet Shop Policies, Shipping & Returns

Please contact us regarding any order discrepancies within 48 hours of receiving your order. Please provide order number & issue, along with photos if item is damaged.

Returns:

We will accept the return of shipped merchandise if notification is within 7 days of receipt. We will issue Credit to your account or refund you when item is received back to us. The cost of return shipping shall be the responsibility of the customer.

* All Sales Final . An order cannot be canceled once it is placed. *

Please take all major holidays & weekends into consideration.

Once shipped, orders may take 1-10 business days for delivery within the U.S.

* Immediate payment required at time of checkout.

TERMS OF SERVICE & PRODUCT USE:

* Products must be used at your own risk, The Witches Broom Closet or Sister SpellBinder is not responsible for any misuse of the products.

* If irritation occurs by the use of any body products, discontinue use immediately- If irritation occurs seek medical attention.

* Not recommended to use Essential Oil products while pregnant or nursing, due to the high medicinal properties.

* Many Essential Oils are not recommended for children or animals, please seek information before use.

* Essential oils are not recommended to take internally without proper consultation or applied directly to the skin without dilution.

*Metaphysical Properties of "potions," cannot be guaranteed or promised to work, or change your life in any way. The Witches Broom Closet has not been certified by the FDA. Products are not intended to diagnose, cure, treat or prevent any disease or ailment. All products are used at your own risk.

* Several of The Witches Broom Closet products have been handmade with care & caution. All products have been packaged & listed with love & positive energy.

* By the purchase & use of The Witches Broom Closet products you agree to all terms & conditions.

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